Air Cargo Complex, Mumbai: A Brief Profile

Air Cargo Complex, Mumbai is the largest Air Cargo Complex in India in terms of volume of cargo handled, value of cargo, documents filed and revenue collected. Customs revenue collected during financial year 2021-22 was Rs 31556 crore.

Our Vision

Our Mission is to achieve excellence in the formulation and implementation of Customs initiatives. These initiatives are aimed at :

  • Realizing the revenues in a fair, equitable and efficient manner.
  • Administering the Government's economic, tariff and trade policies with a practical and pragmatic approach
  • Facilitating trade and industry by streamlining and simplifying Customs processes and helping Indian business to enhance its competitiveness

Citizen's Charter

We shall carry out our tasks with -

  • Integrity and judiciousness
  • Courtesy and understanding
  • Objectivity and transparency
  • Promptness and efficiency
  • We shall encourage and assist voluntary tax compliance by our clients

Trade Facilitation Measures

Air Cargo Customs, Mumbai requires quick decisions and delivery systems to enable the Importers / Exporters to receive or export their goods in time. This is unique because of the urgency of the importation or exportation. Apart from this the demurrage charges of MIAL and NACIL are also higher in comparison to the Seaports.Therefore trade requires special facilities based on urgency of material imported or to be exported.


"In respect of any communication addressed to the Department, only a hard copy of such correspondence/document/letter/note etc delivered to the Department will be valid for legal purpose and Departmental records, and only such hard copy will be taken on file by affixing acknowledgement of the Department on the same. Any other form of communication by e-mail/fax etc will not be legally binding or taken cognizance of, by the Department."